Shipping Information

Orders on Abitare.io are delivered from Monday to Friday between 9am and 5pm.

As every order is different, shipping costs will vary depending on the size, weight and destination of the purchased items.

All delivery options available for the order and to the destination will be indicated during the checkout.

Keep in mind that the provided shipping times should be used as a guide and do not guarantee 100% the exact delivery date. Abitare.io cannot take any responsibility for customs clearance delays, environmental accidents or failed payment approval, though we will try to minimize any potential delay.

Duties and Taxes

We include the cost of taxes and duties in your order to most countries (Europe), but for some countries there could be additional fees to be payed when the order arrives at destination.
You may cancel an order placed in every moment without paying any additional if the order has not already entered manufacturing process or been dispatched from the warehouse.

For delivery to customers outside of the European Union, USA, Canada, China, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic of Korea, Kuwait, Qatar, Israel, India, Norway, Saudi Arabia, Taiwan, Thailand, U.A.E., Japan and Mexico the price you pay on Abitare.io will exclude all relevant import duties and sales taxes. Please contact your local customs office or respective tax authority for further information on the amounts and on how to pay them.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment or to guarantee a quick and smooth delivery.

Depending on your location and on the items purchased, delivery times may vary. We’ll be sure to keep you updated with the tracking information and and the estimated arrival date.

Cancellations

As your purchase will be prepared quickly for dispatch or sent into manufacturing, please contact customer service (at [email protected]) as soon as possible to cancel or make any change to the order.

Further information on cancelling and returning an order can be found in our Returns and Refunds policy.